Silk Road Dream Tours LLC Privacy Policy

Introduction
Silk Road Dream Tours LLC (“the Company,” “we,” “us,” or “our”) is dedicated to safeguarding the privacy and security of our users’ information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when accessing our website (the “Site”) or utilizing our services (the “Service”). By using our Site or Service, you agree to the terms outlined in this Privacy Policy and our Terms of Use (available at [insert link to Terms of Use]).

Definitions

• Site: Refers to the Company’s website, accessible at https://silkroaddreamtours.com.
• Service: Includes the Company’s offerings, such as flight bookings, tours, hotel reservations, car rentals, transportation, and other related tourist services.
• Personal Information: Data that can be used to identify you, such as your full name, email address, nationality, passport details, and other relevant information.
• Non-Personal Information: Data that cannot be used to personally identify you, such as anonymous usage statistics, browser type, device information, and preferences.

Information We Collect
We collect both Personal and Non-Personal Information to provide and enhance our services.

1. Information Collected via Technology
   When you visit our Site or use our Service, we automatically collect Non-Personal Information through cookies and similar technologies. This includes:
   • Referring URLs
   • Browser type and version
   • Device information
   • Access times and dates
   • Clickstream data
   Cookies are small text files stored on your device that help us improve your user experience and analyze Site usage. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted).
2. Information Provided During Registration
   To access certain features of the Service, you may need to create an account by providing your email address, creating a username, and setting a password. Additional Personal Information, such as your full name, address, nationality, passport details, and visa or passport copies (if required), may be requested to fulfill specific service requests.
3. Children’s Privacy
   Our Site and Service are not intended for individuals under the age of 18. We do not knowingly collect or solicit information from minors. If we become aware that we have inadvertently gathered Personal Information from a minor, we will promptly delete it. If you believe we have collected such information, please contact us at [info@silkroaddreamtours.com].

How We Use and Share Information

1. Personal Information
   We use your Personal Information to:
   • Communicate with you regarding your inquiries, bookings, and feedback.
   • Provide technical support and customer service.
   • Inform you about promotional offers and updates (you may opt out at any time).
   We do not sell, trade, or rent your Personal Information to third parties for marketing purposes without your consent. However, we may share your information with trusted vendors who assist us in operating our Service, such as email service providers. These vendors are contractually obligated to use your information only as directed by us and in compliance with this Privacy Policy.We may also disclose your Personal Information if required by law, to enforce our Terms of Service, or to protect the rights, property, or safety of our users or the public.
2. Non-Personal Information
   Non-Personal Information is used to improve the Service, customize user experiences, and analyze trends. We may share aggregated or anonymized data with partners, advertisers, or other third parties at our discretion.
3. Business Transfers
   In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred to the acquiring entity. We will notify you of any such changes and ensure that your information remains protected under this Privacy Policy.

How We Protect Information
We implement industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials and should notify us immediately of any unauthorized access.

Your Rights Regarding Personal Information
You have the right to:

• Opt out of receiving promotional communications by following the unsubscribe instructions in our emails or adjusting your preferences in the Site’s settings.
• Request access to, correction, or deletion of your Personal Information.

Please note that even if you opt out of marketing communications, we may still send you administrative messages, such as updates to this Privacy Policy.

Third-Party Links
Our Service may include links to third-party websites or applications. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via email or a prominent notice on our Site and will take effect 30 days after notification. Non-material changes or clarifications will become effective immediately. We recommend reviewing this page periodically to stay informed about our privacy practices.

Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [info@silkroaddreamtours.com].

Last Updated: This Privacy Policy was last updated on [28/02/2025].